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Frequently Asked Questions

1. Which destinations do you cover?

We cover top destinations across Africa including Mozambique, Zambia, Zanzibar, Uganda, Tanzania, South Africa, Namibia, Kenya, and Botswana.

2. How do I book?

To book, you simply need to fill out our booking form. Once we receive your details, we will craft a personalized experience or check the availability of your desired service. We will then send you a booking link, and upon completion of payment, you will receive a confirmation email.

3. Can you arrange for special activities during my trip?

Yes, we can arrange a variety of special activities such as balloon safaris, guided tours, private dining experiences, and more to make your trip truly unforgettable.

4. Are your accommodations family-friendly?

Yes, many of our accommodations are family-friendly and offer activities and amenities suitable for guests of all ages. Depending on your desired location, we’re able to tailor your trip to suit children and teenagers.

5. Can you help with property management?

Yes, we offer comprehensive property management services to ensure your investment is well-maintained and generates optimal returns.

6. Can my travel experience be fully customized?

Absolutely. We pride ourselves on creating tailor-made experiences that are customized to meet the unique preferences and desires of each client.

7. Can you accommodate special dietary requirements?

Yes, we can accommodate a range of dietary requirements. Please inform us of any specific needs at the time of booking.

8. What is your cancellation policy?

Our cancellation policy varies depending on the specific service and accommodation booked. Details will be provided at the time of booking.

9. Is travel insurance included in my booking?

Travel insurance is not included, but we highly recommend that you purchase comprehensive travel insurance to cover any unforeseen circumstances.

10. What payment methods do you accept?

We accept a variety of payment methods including major credit cards, bank transfers, and other secure payment options

11. Are there any hidden fees or charges?

All costs and fees will be clearly outlined during the booking process. There are no hidden charges.

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